Contact
Contact Us
We'd love to hear from you! Whether you have a question about an order, a product, or anything else — our team is here to help.
We typically respond within 24–48 hours, Monday through Friday.
📦 Order Issues
If you have a question about your order, please include your order number and we'll get back to you as quickly as possible.
↩️ Returns & Refunds
For returns or refunds, please review our FAQ page or email us directly at support@mascotitas.shop.