About Us
We're Pet Parents Too 🐾
Mascotitas was born from a simple truth: our pets deserve the best — and finding great products shouldn't be hard.
We're a team of passionate pet lovers who got tired of scrolling through endless options, unsure of quality, unsure of safety. So we did the work for you. Every product in our store is carefully selected for quality and value — because your furry family member deserves nothing less.
What We Stand For
- Quality first — We only carry products we'd use for our own pets
- Reliable, tracked shipping — Every order ships with a tracking number
- Customer care that actually cares — Real support, real answers
Our Promise
If you're not happy with your purchase, we're here to help. See our Refund Policy for details.
About Our Business
Mascotitas is the trading name of Ronymila LLC, a company registered at 2105 Vista Oeste St NW, Suite E - 1405, Albuquerque, NM 87120, United States, serving customers in the USA, Canada, Australia, New Zealand and several European countries. We work with trusted fulfillment partners who ship our products directly to your door from their warehouses in China, Europe or the USA, depending on the product.
For any questions or concerns, our customer service team is available at support@mascotitas.shop. We typically respond within 24 hours.
Thank you for trusting Mascotitas. Your pet is lucky to have you. 🐶🐱